Privacy Policy

1. Data Controller

Fable by Figoodle (“we”, “us”) is operated by s-basics.de, registered in Germany. For any privacy-related enquiries, please contact us via contact form.

2. What Data We Collect

• Email address — provided when you place an order, used for order confirmation, digital delivery, and shipping updates.
• Uploaded photos — the image(s) you upload to generate your portrait.
• Generated portraits — AI-generated artwork based on your uploaded photo.
• Shipping address — provided at checkout for physical product orders (framed prints and canvases).
• Payment information — processed directly by Stripe; we never see or store your full card details.

3. How We Use Your Data

• To generate your AI portrait using your uploaded photo.
• To process and fulfil your order (digital delivery or physical printing and shipping).
• To send you order confirmations, digital downloads, shipping updates, and data deletion confirmations.
• To respond to your enquiries via our contact form.

4. Photo Processing & Deletion

Your uploaded photos are processed by a third-party AI image generation provider to create your portrait. Photos and generated portraits are stored temporarily on our servers for order fulfilment.

After successful delivery of your order, your original uploaded photos and generated portrait images are permanently deleted from our servers. You will receive an email confirming the deletion of your data. For digital orders, deletion occurs after delivery of the high-resolution file. For physical orders, deletion occurs after the item has been shipped.

You may request early deletion of your images at any time by contacting us at privacy@figoodle.com.

5. Third-Party Processors

We share your data with the following third-party service providers, solely for the purposes described above:

• Stripe (payment processing) — processes your payment securely. See Stripe's Privacy Policy.
• Prodigi (printing & shipping) — prints and ships your framed prints and canvases. Receives your shipping address and portrait image.
• AI image provider — receives your uploaded photo to generate the portrait. Images are processed and not retained by the provider beyond generation.
• Resend (email delivery) — sends transactional emails on our behalf (order confirmations, digital deliveries, shipping updates).

6. Cookies

We use a single session cookie (cart_session) to maintain your shopping cart. This is a strictly necessary cookie and does not require consent under EU law. We do not use tracking cookies, analytics cookies, or advertising cookies.

7. Data Retention

• Photos and generated portraits — deleted after successful order delivery (see section 4).
• Order records (email, order details, shipping address) — retained for 7 years for tax and legal compliance.
• Payment records — managed by Stripe in accordance with their retention policies.
• Contact form submissions — retained for up to 2 years.

8. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your personal data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing of your personal data.
• Restriction — request restriction of processing.

To exercise any of these rights, contact us at privacy@figoodle.com. We will respond within 30 days.

You also have the right to lodge a complaint with the German Federal Commissioner for Data Protection (BfDI) at bfdi.bund.de.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.